Certificate of authenticity
Ysora guarantees the quality of its jewelry gold 750 thousandths, 375 thousandths gold and silver 925 by a certificate of authenticity and a commercial two-year warranty including parts and labor (except costume jewelry Guess brand for example).
We hope that your jewelry will give you full satisfaction. However, in case of concern during the warranty period, you simply return us your parcel tracking jewel in its casket accompanied his certificate and an explanatory letter to the following address:
19 rue Serge Dejean
Nevertheless we advise you to first contact our customer service at 05 56 24 04 48 or via our contact form to inform us of your request for exchange, replacement or refund.
This guarantee applies in the context of normal use. Are excluded from this warranty theft, loss, wear, damage due to shock or any other degradation of jewelry due to improper use.
Ysora is authorized dealer of all brands on its website (Guess, Festina, Dolce & Gabbana, Lamborghini, Hello Kitty, Suzette and Benjamin, Mac Douglas, XC38, 64, Casio, Cerruti, Diesel, Eden Park, DKNY, Freelook, girl Only, Hip Hop, Hugo Boss, The Time of Cherries, Storm, ...). Each jewel or watch these brands comes with its case or its cover (TBD) by Fabrican and a certificate of authenticity and / or warranty as applicable.
You also obviously benefit from the warranty of good and implied warranty. To qualify, please contact our customer service at 05 56 24 04 48 or via our contact form so that we offered you a free return in the form of a prepaid package printing transferred electronically.
To learn more about diamonds: click here.